The Virginia Department of Taxation has been alerted to a phone scam related to the new Virginia Tax Refund Debit Card. Although the new cards have not yet been issued, the Department has received reports of phone calls being made to individuals, telling them that their “Way2Go prepaid MasterCard is locked for security reasons.” The automated caller then tries to get the listener to divulge personal information.
This is a phone scam. The Department of Taxation never makes automated calls and never solicits personal information in this manner. If you receive such a call, hang up immediately. If the call is recorded as a voice mail, delete it.
The Department is working with other government agencies, law enforcement, the debit card vendor, and the telephone companies involved to try and end the phone scam.
If you have questions, please contact the Department of Taxation’s Customer Services Department at (804) 367-8031.
Contact an MCB Tax Adviser at 703.218.3600 and start building a relationship with a CPA firm that strives to earn your RESPECT and CONFIDENCE as a TRUSTED business adviser.